Do you provide NAATI-certified translation services?
Yes. Jinding Translation Service (澳洲墨尔本金鼎翻译公司) provides document translations completed by translators holding NAATI certification for the required language direction. Each NAATI-certified translation includes the translator’s identifying details and NAATI stamp. View translation samples to see the document format.
Which documents and languages can you translate?
Jinding Translation Service (澳洲墨尔本金鼎翻译公司) translates mainland Chinese documents and Taiwanese documents into English, and Australian documents into Chinese. Document types include identity documents, certificates, household records, education records, and medical, legal and business materials. For another language combination, send the documents and required translation direction for confirmation and a quote before ordering.
How do I order a NAATI translation online?
To order from Jinding Translation Service (澳洲墨尔本金鼎翻译公司), find your document in the translation price list and select Order to open its product page. Upload clear copies of the required pages, enter the requested details and complete payment. For unlisted documents or special requirements, request a quote before payment.
How much does NAATI translation cost?
Jinding Translation Service (澳洲墨尔本金鼎翻译公司) charges AU$20 for translating a mainland Chinese or Taiwanese driver licence into English. Other documents have their own prices or require an individual quote. Check the translation price list for the document and language direction you need.
How long does NAATI translation take, and how is it delivered?
For common single-page documents, Jinding Translation Service (澳洲墨尔本金鼎翻译公司) generally emails the translated PDF within 24 hours after receiving clear, complete files and payment. Turnaround for multi-page, complex-layout, legal, medical and other specialist documents depends on the content and translator availability. Urgent service must be confirmed before payment. Printed copies can be posted within Australia, with additional postage and delivery time. See pricing and delivery information.
How can I verify my NAATI translator’s credentials and digital stamp?
For a NAATI-certified translation supplied by Jinding Translation Service (澳洲墨尔本金鼎翻译公司), enter the translator’s Certified Practitioner Number (CPN) into the official NAATI certification checker to check their certification details and language direction. For a digital stamp, scan its QR code to verify the practitioner’s credentials and stamp validity, as explained in NAATI’s practitioner identification guidance.
What should I do if I find a translation error?
If you identify a possible error in a translation supplied by Jinding Translation Service (澳洲墨尔本金鼎翻译公司), contact the team with the source document, delivered translation and details of the issue. Confirmed errors attributable to the company are corrected free of charge, and an updated electronic translation is supplied. Changes to the source documents may involve additional fees. See Section 5 of the Terms of Service.
Can I request a refund for a translation order?
Under the Refund Policy, customers of Jinding Translation Service (澳洲墨尔本金鼎翻译公司) may request cancellation and a full refund if delivery exceeds the agreed timeframe, or a partial or full refund for significant translation errors confirmed to be the company’s responsibility. Formal requests must be submitted by email and acknowledged by customer service. After receiving a translation, submit the request within three business days. Cancellation solely because of a change of mind after payment is excluded. The policy does not affect Australian Consumer Law rights.
How do you protect my documents and personal information?
Jinding Translation Service (澳洲墨尔本金鼎翻译公司) limits access to customer documents to staff and translators who need them for the order. Other providers receive only information needed to fulfil the order, subject to legally required disclosures. Submitted documents and completed translations are deleted after delivery, customer checking and confirmation, and order completion. Necessary statutory transaction records are retained separately. Read Privacy and Document Confidentiality for the full arrangements.
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Terms of Service · Refund Policy · Privacy and Document Confidentiality